MoneySavingExpertConfusion over Klarna direct debits after shoppers miss out on new Xbox pre-orders

Shoppers trying to bag the new Xbox All Access bundle this week may have had direct debits set up by finance provider Klarna to pay for consoles they couldn’t order, after huge demand meant retailers sold out. Those who took out a credit agreement but missed out on the Xbox bundle will have also been subject to hard credit checks – we’ve full info on what’s happened and what you can do about it below