MoneySavingExpert

Lastminute.com, Teletext Holidays and Ryanair named and shamed after hideous results in major new MSE Covid travel refunds survey – action’s needed

A major new survey by MoneySavingExpert.com has revealed which travel firms are least likely to have paid out full refunds for trips cancelled due to coronavirus, with Lastminute.com, Teletext Holidays, Love Holidays and Ryanair among those rated worst. With many customers waiting over six months to get cash back, we’re passing our findings to the Government and regulators and calling for urgent action