MoneySavingExpertEight-week ombudsman referral wait could be halved under new Government plans – something MSE has long campaigned for

July 19, 2021by Jay Shah

An eight-week wait to refer complaints to ombudsmen and alternative dispute resolution schemes could be halved under new Government proposals. The outdated rule is something MoneySavingExpert.com has campaigned to reduce since 2017.

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