MoneySavingExpert

Energy smart meter gone ‘dumb’? You may soon be due compensation – here’s what’s happening

If your energy smart meter isn’t automatically sending readings to your supplier like it’s supposed to, you may soon be due compensation of £40. Under new proposals from energy regulator Ofgem, suppliers will also have to offer quicker fixes when you report a smart meter issue – though we don’t yet know exactly how either of these measures will work in practice.