MoneySavingExpert

On non-smart prepay for energy? What to do if you didn’t get your £66 or £67 Government help voucher – or if you’re struggling to redeem it

If you pay for energy by topping up and you’re on a traditional (non-smart) meter, you should’ve received at least two £66 government energy support vouchers by now. Here’s what you can do if you haven’t got yours – or if you’re having problems redeeming them.