MoneySavingExpert

Financial Ombudsman Service facing reform as new consultation launched – here’s what we know so far

The free and independent Financial Ombudsman Service (FOS) – which settles disputes between UK-regulated financial companies and consumers – could be reformed in future, the Government has announced. But it’s still very early days – for now, there are NO changes to how the Ombudsman works and you can still escalate your complaint to the service as usual.