If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it’s still very early days. Here’s what we know so far.
MoneySavingExpertEnergy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
June 19, 2025by Jay Shah